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 Post subject: Troubleshooting KGS web client
Post #1 Posted: Wed Mar 18, 2015 12:47 pm 
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I'm having trouble getting our computers here at the library to sign in to the KGS server, which is awkward since our Go club may be entering a tournament soon. Our IT guy does not want the downloadable app installed on the computers.

As the website announcement from last year says, I have added www.gokgs.com, goserver.gokgs.com, and files.gokgs.com to the Java exceptions list. I still get a message saying that the application will run with 'limited access,' which means that I am unable to log in.

Anyone know what else I can do here?

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 Post subject: Re: Troubleshooting KGS web client
Post #2 Posted: Wed Mar 18, 2015 4:59 pm 
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Do you know if the port to KGS is open?

I'm not sure what the limited access warning looks like. I just used the web client now, and it seemed fine.

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 Post subject: Re: Troubleshooting KGS web client
Post #3 Posted: Thu Mar 19, 2015 5:54 am 
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I'm not sure what that means....

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 Post subject: Re: Troubleshooting KGS web client
Post #4 Posted: Thu Mar 19, 2015 6:18 am 
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Inkwolf wrote:
I'm not sure what that means....


The library will have a firewall, that needs to be configured to allow requests on port 2379. If you don't know what this means, it doesn't really matter - the tech guy in charge of the library computers should know.

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 Post subject: Re: Troubleshooting KGS web client
Post #5 Posted: Thu Mar 19, 2015 3:11 pm 
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Thanks, that may help at some point. For now, our tech guy allowed us to install the app, so we are good to go. :)

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