It is currently Mon Dec 18, 2017 3:23 pm

All times are UTC - 8 hours [ DST ]




Post new topic Reply to topic  [ 7 posts ] 
Author Message
Offline
 Post subject: Guo Juan's Internet Go School
Post #1 Posted: Fri Sep 15, 2017 12:26 am 
Lives in gote

Posts: 452
Location: Vienna, Austria
Liked others: 210
Was liked: 206
The site has been down since yesterday with no explanation whatsoever. https://internetgoschool.com/ just responds with "Service Unavailable".

It wouldn't be difficult to put up an explanatory web page. Also if an upgrade went wrong they could always go back to the previous stable release.

Does anyone have more information?

Top
 Profile  
 
Offline
 Post subject: Re: Guo Juan's Internet Go School
Post #2 Posted: Fri Sep 15, 2017 1:13 am 
Lives in sente

Posts: 872
Liked others: 25
Was liked: 169
Did you email them to ask why the website was unavailable?
I can think of a few reasons, such as
[1] some $&)% hacked the site and the ISP removed it.
[2] somebody forgot to pay the bills. (unlikely)
[3] the ISP $&(#$% up.

_________________
North Lecale

Top
 Profile  
 
Offline
 Post subject: Re: Guo Juan's Internet Go School
Post #3 Posted: Fri Sep 15, 2017 1:24 am 
Lives in gote

Posts: 452
Location: Vienna, Austria
Liked others: 210
Was liked: 206
Javaness2 wrote:
Did you email them to ask why the website was unavailable?
I can think of a few reasons, such as
[1] some $&)% hacked the site and the ISP removed it.
[2] somebody forgot to pay the bills. (unlikely)
[3] the ISP $&(#$% up.


I didn't email them because I figured other people would too and that they might release some information to prevent a flood of emails.

As for the reasons - there was a message about a planned upgrade yesterday morning, so I'm sure it wasn't some sort of hack or even a lapse in payment. It was just an upgrade that went wrong and no-one there seems to care about it or about informing the customers.

Top
 Profile  
 
Offline
 Post subject: Re: Guo Juan's Internet Go School
Post #4 Posted: Fri Sep 15, 2017 3:54 am 
Lives in sente

Posts: 872
Liked others: 25
Was liked: 169
Okay. I didn't realise that an upgrade had actually taken place. It's a valid question then to whoever is managing the technical side of the site.
Upgrade failed? Rollback failed? Retry pending? Panic?

_________________
North Lecale

Top
 Profile  
 
Offline
 Post subject: Re: Guo Juan's Internet Go School
Post #5 Posted: Fri Sep 15, 2017 6:51 am 
Lives in sente

Posts: 929
Liked others: 416
Was liked: 225
Rank: AGA 4k KGS 4k
GD Posts: 61
KGS: dfan
There is now a message on the news page:
Quote:
Dear all,

As you may have noticed, the site was down for quite long in the last 24 hours.

But it is up now again.

I am very sorry for this inconvenience. We will do our best to prevent such a problem in the future.

Thank you so much for your patience.

Guo Juan

Top
 Profile  
 
Offline
 Post subject: Re: Guo Juan's Internet Go School
Post #6 Posted: Fri Sep 15, 2017 7:13 am 
Lives in sente

Posts: 872
Liked others: 25
Was liked: 169
Problem solved. Simples.

_________________
North Lecale

Top
 Profile  
 
Offline
 Post subject: Re: Guo Juan's Internet Go School
Post #7 Posted: Fri Sep 15, 2017 7:47 am 
Tengen

Posts: 4325
Location: Cambridge, UK
Liked others: 169
Was liked: 2134
Rank: UK 4 dan
KGS: Uberdude 4d
OGS: Uberdude 7d
Looks like Guo and Darrell had fun on their holiday :)

Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 7 posts ] 

All times are UTC - 8 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 6 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group