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 Post subject: Re: Go Eye released 3.0!
Post #321 Posted: Thu Mar 23, 2017 9:41 am 
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Does Go Eye provide a way to share SGF files, and not just images/PDFs?

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 Post subject: Re: Go Eye released 3.0!
Post #322 Posted: Thu Mar 23, 2017 3:48 pm 
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fireproof wrote:
Does Go Eye provide a way to share SGF files, and not just images/PDFs?


Yes, there are two ways:
One: In the "All games", click edit, select the games. Then you can share to emails, or dropbox, etc (If for single game, it just exports sgf. If multiple games, it will export one zip).

Two: In the book page (PDF) mode, you share to email with both SGF and PDF.

BTW: What iOS are you using? Are you experiencing the problem of crash in menus? Thanks.

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 Post subject: Re: Go Eye released 3.0!
Post #323 Posted: Thu Mar 23, 2017 4:15 pm 
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GoEye2012 wrote:
pleiade67 wrote:
Unfortunately the app crashes systematically when accessing to the different menus...


According to a few users who sent us thanks, feedbacks and suggestions to the support email feedbacks@goeye-app.com(In Settings/Feedback), they were happy with the version and didn't experience the problems on iPad and iPhone. I tried on iPad Air/Air2/Mini4 and iPhone SE which run iOS 10.x, Go Eye app is smooth as expected.

Would you be more specific about the problems you met? What menus? And how did you get to the point? Thanks.

Generally posting questions and asking for fix in App Store review might not be a good idea until Apple launch iOS 10.3 which will allow developers to reply to review comments. Here I also suggest all Go Eye users having question, suggestions, or others, please send your details to our mail box in order to get your problem fixed asap (In Go Eye app's Setting page, tap "Feedback" to send or directly copy the email address to your mail client).

I experience no crashes using version 3.0.1 on my iPhone 4s running iOS 9.3.5.

_________________
Dave Sigaty
"Short-lived are both the praiser and the praised, and rememberer and the remembered..."
- Marcus Aurelius; Meditations, VIII 21


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 Post subject: Re: Go Eye released 3.0!
Post #324 Posted: Fri Mar 24, 2017 5:22 am 
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One thing would be very helpful in identifying the crash problem is to send the crash log of Go Eye to us. Please follow the method in https://support.scruff.com/hc/en-us/art ... rash-logs- to find the log.

Here is the steps of how to obtain crash logs directly from an iOS device:
Open the Settings app
Select Privacy
Select Diagnostics & Usage
Select Diagnostics & Usage Data
Locate any logs that are named Go Eye (listed in alphabetical order)
Open the most recent crash log for Go Eye Copy all of the data

Thanks!

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 Post subject: Re: Go Eye released 3.0!
Post #325 Posted: Fri Mar 24, 2017 8:12 am 
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GoEye2012 wrote:
fireproof wrote:
Does Go Eye provide a way to share SGF files, and not just images/PDFs?

Yes, there are two ways:
One: In the "All games", click edit, select the games. Then you can share to emails, or dropbox, etc (If for single game, it just exports sgf. If multiple games, it will export one zip).

Two: In the book page (PDF) mode, you share to email with both SGF and PDF.

Thanks! That's a very useful function for me -- was surprised that it wasn't available from within the game record itself :)
GoEye2012 wrote:
BTW: What iOS are you using? Are you experiencing the problem of crash in menus? Thanks.

10.2.1 on iPhone and iPad, haven't noticed any crashes in the menus.

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 Post subject: Re: Go Eye released 3.0!
Post #326 Posted: Fri Mar 24, 2017 6:25 pm 
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fireproof wrote:
Thanks! That's a very useful function for me -- was surprised that it wasn't available from within the game record itself :)
10.2.1 on iPhone and iPad, haven't noticed any crashes in the menus.


Thanks! Adding the sharing in main game view page is also a good suggestion. Will include that in future version.

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 Post subject: Re: Go Eye released 3.0!
Post #327 Posted: Fri Mar 24, 2017 11:20 pm 
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Ok I have sent you the crash report (apparently SIGSEGV segmentation fault).
The app crashes when clicking on any menu buttons (Web, Image REc, All Games, Recent, Favorites, etc) except for the button + New which works as expected.

I am not the only experiencing this: there is a comment on the app store by Zorropad (not me) march 22 who has the same issue on an Ipad.

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 Post subject: Re: Go Eye released 3.0!
Post #328 Posted: Sat Mar 25, 2017 12:33 am 
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pleiade67 wrote:
Ok I have sent you the crash report (apparently SIGSEGV segmentation fault).
The app crashes when clicking on any menu buttons (Web, Image REc, All Games, Recent, Favorites, etc) except for the button + New which works as expected.

I am not the only experiencing this: there is a comment on the app store by Zorropad (not me) march 22 who has the same issue on an Ipad.


Thanks for sending the crash reports. The crash happens in system library. Will check if there is an incompatible API is used. How about the menu "about/help/settings"?

Also, all your iPads running different version have the crash? Thanks.

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 Post subject: Re: Go Eye released 3.0!
Post #329 Posted: Sat Mar 25, 2017 3:09 am 
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I have only one Ipad so was not able to test on another device.
I also have an iphone 5s under IOS 9.3.4 on which Go Eye 3.01 works smoothly.

As for the menus :
the menu about/ leads as well to the crash (before any sub-menu appears).

Question : if the IOS option in Settings: 'Share crash logs with apps dev' is on, does Apple send you the crash reports ?
It is currently off on my device but I can activate it...

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 Post subject: Re: Go Eye released 3.0!
Post #330 Posted: Sat Mar 25, 2017 3:47 am 
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pleiade67 wrote:
I have only one Ipad so was not able to test on another device.
I also have an iphone 5s under IOS 9.3.4 on which Go Eye 3.01 works smoothly.

As for the menus :
the menu about/ leads as well to the crash (before any sub-menu appears).

Question : if the IOS option in Settings: 'Share crash logs with apps dev' is on, does Apple send you the crash reports ?
It is currently off on my device but I can activate it...


Thanks for the clarification of menu problems. Will try to identify the problem on iOS 9.3.x and fix the problem.

Yes, if the option is activated, crash reports of all apps will be sent to Apple (anonymously). Developers will be able to see the crash reports from Apple.

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 Post subject: Re: Go Eye released 3.0!
Post #331 Posted: Sat Mar 25, 2017 5:29 am 
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Tried on iPad simulator with iOS 9.3 and didn't find any problem with it.

One more thing to clarify: Go Eye iPad version will enter Web browser page automatically upon startup. If "Web browser" fails, the app will totally crash without showing any screen, and even the main menu (left panel) for user to tap. Do you mean that in the web browser page, when you switch to other menu item like "About", it will crash? (Not able to reproduce on iPad simulator).

Another thing is that maybe you could try to reboot the iPad and check it again. Sometimes iOS may go crazy, especially 8.x and 9.x.

Will keep you update about our investigations. Thanks.

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 Post subject: Re: Go Eye released 3.0!
Post #332 Posted: Sat Mar 25, 2017 5:50 am 
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I am on iOS 9.2 on my Ipad (not 9.3).

When launching the app, the app does not crash. The default web browser appears and I can access to the different web ressources.
The top right menus 'Home' and 'Bookmarks-History' are also fine. The same for 'Show downloads'.
When entering in the upper left 'Go Eye' Menu, the app crashes when entering in all menus except '+ New'.
I have reboot the Ipad several times without success.

The other user 'Zorropad' who left a rating on the app store says that he was first unable to update for version 3.0, which suggests he has also a 32 bit Ipad. He then updated to the last version and experienced the crash in the menus.

Hope it helps...

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 Post subject: Re: Go Eye released 3.0!
Post #333 Posted: Sat Mar 25, 2017 6:32 am 
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pleiade67 wrote:
I am on iOS 9.2 on my Ipad (not 9.3).

When launching the app, the app does not crash. The default web browser appears and I can access to the different web ressources.
The top right menus 'Home' and 'Bookmarks-History' are also fine. The same for 'Show downloads'.
When entering in the upper left 'Go Eye' Menu, the app crashes when entering in all menus except '+ New'.
I have reboot the Ipad several times without success.

The other user 'Zorropad' who left a rating on the app store says that he was first unable to update for version 3.0, which suggests he has also a 32 bit Ipad. He then updated to the last version and experienced the crash in the menus.

Hope it helps...


Got it. Thanks.

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 Post subject: Re: Go Eye released 3.0!
Post #334 Posted: Sun Mar 26, 2017 5:00 pm 
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The crash problem for 9.x is fixed. It is caused by WebKit. New version will come in a few days, together with some other fixes. Thanks for sending the crash reports.

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 Post subject: Re: Go Eye released 3.0!
Post #335 Posted: Tue Mar 28, 2017 8:25 pm 
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The new version is released. Please let me know if the crash on iOS 9.x iPad is ok. Thanks.
And if there is any other problem, please raise it for us to fix in the future.

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 Post subject: Re: Go Eye released 3.0!
Post #336 Posted: Wed Mar 29, 2017 12:35 am 
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The crash problem has been corrected in the new version 3.0.2. Thank you for your continued attention to this matter.

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 Post subject: Re: Go Eye released 3.0!
Post #337 Posted: Tue Apr 11, 2017 7:56 am 
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Go Eye 3.1 is out!

There is a major refactor in core functions as well as better tree view. And some bug fixes for PDF book generation for huge SGF file like kogo's joseki. It also includes new option to clear old app caches (which may accumulate up to a few hundred MB!)

From App Store analytics records, there is 0 crash report for version 3.0.2. We hope that 3.1 keeps the record. But if there is, please send crash log to us and we will fix it asap.

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 Post subject: Re: Go Eye released 3.0!
Post #338 Posted: Wed May 03, 2017 8:07 am 
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Dear Go Eye users, if you are interested in the Chinese AI "Fine Art" games, you can now access the games by going to this URL in Go Eye's in-app browser: http://weiqi.qq.com/qipu/search.html?title=绝艺

Most recent games are included (very real time).

In addition, you can find the link to "QQ weiqi(Tencent)" in http://goeye-app.com/resources.html.

The game information is in Chinese.


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 Post subject: Re: Go Eye released 3.0!
Post #339 Posted: Fri May 19, 2017 7:37 pm 
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Go Eye promotion starts for Alpha Go vs Ke Jie summit!

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 Post subject: Re: Go Eye released AR feature!
Post #340 Posted: Sun Oct 22, 2017 8:44 pm 
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Go Eye should be the first AR go app for mankind (correct me if not!) :)

The green go
https://www.youtube.com/watch?v=pQ_bncFo90w

The campus go corner

https://www.youtube.com/watch?v=0-w7gcJTu3o

The MTR go :)
https://www.youtube.com/watch?v=mft5Nb_oEgo

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