can we get rid of the insane admins please?

Comments, questions, rants, etc, that are specifically about KGS go here.
Locked
hyperpape
Tengen
Posts: 4382
Joined: Thu May 06, 2010 3:24 pm
Rank: AGA 3k
GD Posts: 65
OGS: Hyperpape 4k
Location: Caldas da Rainha, Portugal
Has thanked: 499 times
Been thanked: 727 times

Re: can we get rid of the insane admins please?

Post by hyperpape »

daal wrote:Huh? As far as I know, KGS is not in the business of behavior modification. Who cares if nasty people play and watch go as long as they're not bothering anybody?
Because we want to deter them from being nasty in the first place. If you just have a chat ban, they can swear at people, get a chat ban, and still have fun watching/playing. If you have a categorical ban, they have to choose between staying logged into KGS and swearing at people. At least some of them will choose not to swear at people so as to avoid the total ban. KGS doesn't have to keep nasty people out, but it wants to keep them quiet. Threatening to kick them out may make that easier.
User avatar
Redundant
Lives in sente
Posts: 924
Joined: Thu Apr 22, 2010 3:00 pm
Rank: lazy
GD Posts: 0
KGS: redundant/silchas
Tygem: redundant
Wbaduk: redundant
DGS: redundant
OGS: redundant
Location: Pittsburgh
Has thanked: 45 times
Been thanked: 103 times

Re: can we get rid of the insane admins please?

Post by Redundant »

hyperpape wrote:
daal wrote:Huh? As far as I know, KGS is not in the business of behavior modification. Who cares if nasty people play and watch go as long as they're not bothering anybody?
Because we want to deter them from being nasty in the first place. If you just have a chat ban, they can swear at people, get a chat ban, and still have fun watching/playing. If you have a categorical ban, they have to choose between staying logged into KGS and swearing at people. At least some of them will choose not to swear at people so as to avoid the total ban. KGS doesn't have to keep nasty people out, but it wants to keep them quiet. Threatening to kick them out may make that easier.
Just have the option for an indefinite chat ban.
User avatar
stalkor
Lives in gote
Posts: 397
Joined: Fri Aug 06, 2010 3:30 pm
Rank: KGS 1d
GD Posts: 0
KGS: stalkor
Location: Netherlands
Has thanked: 102 times
Been thanked: 66 times
Contact:

Re: can we get rid of the insane admins please?

Post by stalkor »

should we make a seperate topic to discuss or poll the possibility of a chatban (temporary or not)? maybe if we can get a lot of votes in favor wms will listen to the community and implement it.
admin of the ASR league and KGS admin
hyperpape
Tengen
Posts: 4382
Joined: Thu May 06, 2010 3:24 pm
Rank: AGA 3k
GD Posts: 65
OGS: Hyperpape 4k
Location: Caldas da Rainha, Portugal
Has thanked: 499 times
Been thanked: 727 times

Re: can we get rid of the insane admins please?

Post by hyperpape »

Stalkor: maybe.

Redundant: I think that's actually more draconian. But perhaps that's the goal?
User avatar
Redundant
Lives in sente
Posts: 924
Joined: Thu Apr 22, 2010 3:00 pm
Rank: lazy
GD Posts: 0
KGS: redundant/silchas
Tygem: redundant
Wbaduk: redundant
DGS: redundant
OGS: redundant
Location: Pittsburgh
Has thanked: 45 times
Been thanked: 103 times

Re: can we get rid of the insane admins please?

Post by Redundant »

hyperpape wrote: Redundant: I think that's actually more draconian. But perhaps that's the goal?
If you're on KGS mostly for the chat you're doing it wrong. However, I find their current policy of a contagious IP/username ban to be much worse, given that if I was at home I could get about 10 households banned as our IP doesn't give us unique IPs.
hyperpape
Tengen
Posts: 4382
Joined: Thu May 06, 2010 3:24 pm
Rank: AGA 3k
GD Posts: 65
OGS: Hyperpape 4k
Location: Caldas da Rainha, Portugal
Has thanked: 499 times
Been thanked: 727 times

Re: can we get rid of the insane admins please?

Post by hyperpape »

Redundant wrote:
hyperpape wrote: Redundant: I think that's actually more draconian. But perhaps that's the goal?
If you're on KGS mostly for the chat you're doing it wrong. However, I find their current policy of a contagious IP/username ban to be much worse, given that if I was at home I could get about 10 households banned as our IP doesn't give us unique IPs.
Your policy would also require contagion, since otherwise, isuxdix could re-log on as isuxdixx and just start trolling again. Contagion is an implementation detail.
User avatar
wms
Lives in gote
Posts: 450
Joined: Tue Apr 20, 2010 4:23 pm
GD Posts: 0
KGS: wms
Location: Portland, OR USA
Has thanked: 257 times
Been thanked: 287 times
Contact:

Re: can we get rid of the insane admins please?

Post by wms »

Nothing stresses out admins more than chronic troublemakers who use tricks to get around being blocked and who change their name so you don't know who they are. Stressed out admins, in turn, are a lot more trigger happy with the boot hammer than non-stressed admins. One thing that would be fantastic on KGS would be if I could somehow tell definitively when somebody logging in had been on KGS before. I don't need to know who they are, just "is isuxdixx the same person as <list of known troublemakers>?" Unfortunately, I don't know of any system that is both hard to get around, and non-intrusive for the KGS users. If I required a credit card, verified the number, then never used it, that would work pretty well; then the people who make the admins miserable could only change their identity once for each card they had. But I suspect that a lot of people would be unwilling to enter their credit card number on KGS. I know that I wouldn't do it for a "free" site. So KGS is stuck with these people who stress out the admins, which in turn makes the admins a lot less friendly than they would be otherwise. :sad:
xDragon
Lives with ko
Posts: 153
Joined: Wed Apr 21, 2010 2:18 pm
Rank: 5k
GD Posts: 0
KGS: xDragon
Location: around
Been thanked: 47 times

Re: can we get rid of the insane admins please?

Post by xDragon »

wms wrote:Nothing stresses out admins more than chronic troublemakers who use tricks to get around being blocked and who change their name so you don't know who they are. Stressed out admins, in turn, are a lot more trigger happy with the boot hammer than non-stressed admins. One thing that would be fantastic on KGS would be if I could somehow tell definitively when somebody logging in had been on KGS before. I don't need to know who they are, just "is isuxdixx the same person as <list of known troublemakers>?" Unfortunately, I don't know of any system that is both hard to get around, and non-intrusive for the KGS users. If I required a credit card, verified the number, then never used it, that would work pretty well; then the people who make the admins miserable could only change their identity once for each card they had. But I suspect that a lot of people would be unwilling to enter their credit card number on KGS. I know that I wouldn't do it for a "free" site. So KGS is stuck with these people who stress out the admins, which in turn makes the admins a lot less friendly than they would be otherwise. :sad:
i do wish you could address the admins who do more harm than good, such as bigdoug and not continually list "reasons" that its not the admins fault. we have the admins to always convince you theyre always right, we dont need owners doing that either
xed_over
Oza
Posts: 2264
Joined: Mon Apr 19, 2010 11:51 am
Has thanked: 1179 times
Been thanked: 553 times

Re: can we get rid of the insane admins please?

Post by xed_over »

xDragon wrote: i do wish you could address the admins who do more harm than good, such as bigdoug and not continually list "reasons" that its not the admins fault. we have the admins to always convince you theyre always right, we dont need owners doing that either
but there are just as many, if not more, who think bigdoug and others are actually doing more good than harm.
xDragon
Lives with ko
Posts: 153
Joined: Wed Apr 21, 2010 2:18 pm
Rank: 5k
GD Posts: 0
KGS: xDragon
Location: around
Been thanked: 47 times

Re: can we get rid of the insane admins please?

Post by xDragon »

xed_over wrote:
xDragon wrote: i do wish you could address the admins who do more harm than good, such as bigdoug and not continually list "reasons" that its not the admins fault. we have the admins to always convince you theyre always right, we dont need owners doing that either
but there are just as many, if not more, who think bigdoug and others are actually doing more good than harm.
a lot of people do play on KGS and not chat. people who do talk to him realize how rude and arrogant he is pretty quickly, then see him ban 10 people on whims
Suicide
Beginner
Posts: 1
Joined: Fri Mar 23, 2012 8:43 pm
Rank: KGS 2k
GD Posts: 0
KGS: Suicide
Universal go server handle: Suicide
Online playing schedule: KGS whenever I'm not working.

Re: can we get rid of the insane admins please?

Post by Suicide »

xDragon wrote:a lot of people do play on KGS and not chat. people who do talk to him realize how rude and arrogant he is pretty quickly, then see him ban 10 people on whims
Not that I don't appreciate self-righteous indignation, but speaking for "people" in general is both arrogant and presumptuous. For example, as an individual subset of "people", I haven't had any issues with BigDoug. I've even talked to him, both privately and publically, and have always found him to be logical, understanding, and informative. Yes, I've been banned before. Yes, I usually deserved it at the time - though the times I didn't, it was cleared immediately upon explaining the situation via admin@gokgs.com.
I didn't take the time to register here and disagree with you to further any arguments - I just felt that I'd clear at least myself of the opinion assigned to me by your ongoing vendetta. Which I fully support here, btw - if you'll be fighting the good fight against oppression and unfair persecution here, instead of randomly trying to take over the EGR seemingly every time you're on KGS (from my own experience, which no doubt differs from your own, due to timing and personal opinions), nobody will hear a single complaint about it from me.
All that being said, can anyone show me a completely sane admin? I have a feeling they wouldn't last long in this type of society...
User avatar
Joaz Banbeck
Judan
Posts: 5546
Joined: Sun Dec 06, 2009 11:30 am
Rank: 1D AGA
GD Posts: 1512
Kaya handle: Test
Location: Banbeck Vale
Has thanked: 1080 times
Been thanked: 1434 times

Re: can we get rid of the insane admins please?

Post by Joaz Banbeck »

Suicide wrote:...
All that being said, can anyone show me a completely sane admin? ...
Sure: one who just started.
Help make L19 more organized. Make an index: https://lifein19x19.com/viewtopic.php?f=14&t=5207
Kaya.gs
Lives with ko
Posts: 294
Joined: Fri Aug 12, 2011 10:52 am
Rank: 6d
GD Posts: 0
KGS: Dexmorgan
Wbaduk: c0nanbatt
Has thanked: 25 times
Been thanked: 78 times
Contact:

Re: can we get rid of the insane admins please?

Post by Kaya.gs »

I think there is a lot to learn from KGS's real admin implementation.

The admin system is something i havent put a lot of work in yet, and would have to design from scratch.
It is likely that our admin system will have both volunteer and also formal employee-admins(eventually), which i think alleviates much of the stress wms mentions.

I read the entire thread, but it takes me some time to understand underlying issues. Below i wrote what i got and added some of my own observations.

*Facts
  • KGS has a moderately high number of admins.

    All of them are volunteers(afaik).

    A lot, if not most, admin required situations are solved with parties satisfied.

    There are people discontent with aparent trigger-happy banning.

    Dealing with users is sometimes stressful.
The English game room is officially not a place to chat about anything. It is also the room with most users.

*Personal Observations (might not be true)
  • Admins are not always in synch. They understand the rules differently and apply them differently.

    Admins are not particularly active all the time. Problem situations(spammers, cursers) can take a while to get solved.

    It is likely that volunteer chat-police causes a lot of stress, which probably causes admins to react in a not-nice manner.


Overall i think many of the problems that arise on KGS regarding this matter can be solved with some thought on design.
It could be more productive to look at these situations as problems(as a go problem, a situation that requires a solution),and only after the problems are well identified, you think about solutions.

For example.

Problem
-Some users want to kibitz about any subject
-Some users are not happy on how they got banned

etc..

This reminds me to a conversation i had with Jean, where i told him that as someone in charge of thinking solutions (as wms, and partially admins also) its way more helpful to hear problems, than solutions. Because wms, as any other developer in charge, has to make priority decision on the size of the problem at hand and the resources he has to solve it (mainly time).And he knows best what he can do.

So i would take names outside of the conversation unless the matter is personal. Focusing on the people doesnt let you evaluate the system, which is the most malleable of the elements.
And i would brainstorm about the definitions of problems.
And finally, i will literally take all ideas into consideration for when i implement my own Admin system :).

Regards.
Founder of Kaya.gs
hailthorn011
Lives in sente
Posts: 1160
Joined: Tue Jun 01, 2010 1:34 pm
Rank: KGS 6k
GD Posts: 0
Universal go server handle: hailthorn
Location: VA, USA
Has thanked: 183 times
Been thanked: 100 times
Contact:

Re: can we get rid of the insane admins please?

Post by hailthorn011 »

Well, since you input an email address when you sign up, why not implement a method that would ban the email address? Sure there's nothing preventing someone from setting up multiple email addresses to purposely troll, but how many people with the intent to troll would take the time to set up an email address for that sole intent? And this could also work with Guest accounts. Instead of just having someone sign on as a guest, tie the guest account to an email address but if they do not register, then simply have the email eliminated from the list of active emails.

I don't know if this is late or not, but just an idea I thought of.
Slava Ukraini!
User avatar
karaklis
Lives in sente
Posts: 798
Joined: Tue Apr 20, 2010 2:14 pm
GD Posts: 600
Has thanked: 93 times
Been thanked: 105 times

Re: can we get rid of the insane admins please?

Post by karaklis »

Kaya.gs wrote:And finally, i will literally take all ideas into consideration for when i implement my own Admin system :).
Maybe it would be of help for the admins if they can see whether a user has received some muzzles to indicate whether he had spammed, used bad language etc.

I would also suggest to bring up this topic in an own thread in the kaya.gs subforum.
Locked