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DGS connection problems http://lifein19x19.com/viewtopic.php?f=49&t=13474 |
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Author: | jug [ Sat Aug 13, 2016 6:53 am ] |
Post subject: | DGS connection problems |
Hi, there seems to be a server or network problem with DGS (Dragon-Go-Server). From Germany I cannot reach the server (http://www.dragongoserver.net) nor the provider (http://www.samurajdata.se). Tracking the latest status on http://senseis.xmp.net/?DragonGoServer Can somebody from other countries report about those problems as well? Cheers, /JUG (DGS-Admin) |
Author: | ez4u [ Sat Aug 13, 2016 7:05 am ] |
Post subject: | Re: DGS connection problems |
jug wrote: Hi, there seems to be a server or network problem with DGS (Dragon-Go-Server). From Germany I cannot reach the server (http://www.dragongoserver.net) nor the provider (http://www.samurajdata.se). Tracking the latest status on http://senseis.xmp.net/?DragonGoServer Can somebody from other countries report about those problems as well? Cheers, /JUG (DGS-Admin) Connection timed out from Japan 2016-08-13 23:03 GMT +9 |
Author: | DrStraw [ Sat Aug 13, 2016 7:16 am ] |
Post subject: | Re: DGS connection problems |
and from the USA |
Author: | 1/7,000,000,000 [ Sat Aug 13, 2016 7:19 am ] |
Post subject: | Re: DGS connection problems |
can't log in either from Germany |
Author: | jug [ Sat Aug 13, 2016 7:39 am ] |
Post subject: | Re: DGS connection problems |
I've managed to reach someone from the provider ... they are looking into it ... |
Author: | jug [ Sat Aug 13, 2016 8:53 am ] |
Post subject: | Re: DGS connection problems |
[UPDATE]: Response from provider-support: Quote: Our fiber link to our internet service provider is down since 14:55. The fault has been reported to the internet service provider, they're sending a technician to the fiber connection point to fix it. I have no time estimate yet for when it will be fixed. The DGS server itself is up and running normally, no problems there.
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Author: | DrStraw [ Sat Aug 13, 2016 9:18 am ] |
Post subject: | Re: DGS connection problems |
jug wrote: [UPDATE]: Response from provider-support: Quote: Our fiber link to our internet service provider is down since 14:55. The fault has been reported to the internet service provider, they're sending a technician to the fiber connection point to fix it. I have no time estimate yet for when it will be fixed. The DGS server itself is up and running normally, no problems there. Well, maybe. If a game times out before anyone can log back in it could be a problem. |
Author: | jug [ Sat Aug 13, 2016 9:24 am ] |
Post subject: | Re: DGS connection problems |
DrStraw wrote: Well, maybe. If a game times out before anyone can log back in it could be a problem. That should not be a problem. The DGS-clocks don't use the server systems time, but have an external trigger (from a German server) ... and as this server also cannot reach the DGS-server, the DGS-clocks are not "triggered", i.e. not running either. So there shouldn't be any timeouts as all DGS-clocks are not running. |
Author: | DrStraw [ Sat Aug 13, 2016 9:57 am ] |
Post subject: | Re: DGS connection problems |
jug wrote: DrStraw wrote: Well, maybe. If a game times out before anyone can log back in it could be a problem. That should not be a problem. The DGS-clocks don't use the server systems time, but have an external trigger (from a German server) ... and as this server also cannot reach the DGS-server, the DGS-clocks are not "triggered", i.e. not running either. So there shouldn't be any timeouts as all DGS-clocks are not running. Interesting. Why? It seems someone convoluted. |
Author: | jug [ Sat Aug 13, 2016 11:00 am ] |
Post subject: | Re: DGS connection problems |
DrStraw wrote: jug wrote: The DGS-clocks don't use the server systems time, but have an external trigger Interesting. Why? It seems someone convoluted.The same question I've asked myself when I joined as DGS-developer. I think this system was like that from the very beginning in 2001. But one obvious advantage is exactly the current situation: when there's a network problem on reaching the server, then the clocks are stopping as well. But indeed I still don't like it very much (except this nice benefit with the timeout-prevention-on-network-problem) as it make some time-related things pretty hard & complex. |
Author: | jug [ Sat Aug 13, 2016 11:07 am ] |
Post subject: | Re: DGS connection problems |
[UPDATE from provider]: Fiber cut has been ruled out. Estimate for earliest fix according to ISP is at 20:45 CEST. Error is most probably in the access router at the ISP end. |
Author: | jug [ Sat Aug 13, 2016 12:15 pm ] |
Post subject: | Re: DGS connection problems |
Connection problem was resolved at 20:54 CEST. DGS is available again. Cheers, /JUG (DGS-Admin) |
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