Summary so far, categorized in importance according to my whim:
Urgent problems:
* Improve "user experience"; leave people with a good feeling when they interact with the AGA (yertle).
* Fix interaction with volunteers (pwaldron: the volunteers I have spoken to after they left have had the universal feeling of being used. It's not a way to build an organization.)
* My interpretation: there's a perception that the AGA is incompetent/scatterbrained, which is quite possibly based in reality. My ideas for possible resolutions: don't overload volunteers. Redundant volunteers (don't have just a single person doing an important task). Public commitments/goals (so everyone knows who is trying to do what). Some form of rapid public recognition/feedback for completing tasks for the organization (e.g., karma on reddit). Place on the website for rapidly updating the status of the various AGA goals (so, say, you could look at the rating certificate project and find that it needs a volunteer). Please suggest more, I think the AGA needs to try and fix this right away.
Important:
* Go promotion/education (jts). (specific goals: tournament w/ prizes? --oren)
* Analyze (important because it affects future decisions):
** historical analysis of membership -- how long do people stay AGA members? Why do they leave? How long does their membership have to be expired before we're unlikely to see them renew? (pwaldron)
** analysis of whether online games should be included in the same ratings pool as face-to-face games (pwaldron)
** demographic analysis of AGA members -- to help attract sponsors interested in targetting a particular audience. (pwaldron)
** historical analysis of whether youth players remain AGA members after losing their youth subsidies -- with that information the board can decide whether the current youth efforts are working to provide long-term members to the AGA (pwaldron)
Useful and low-hanging fruit:
* Provide simple templates for less tech-savvy chapters to create their own webpages. The standard AGA chapter webpage would have a page for club information, a Google Maps link to the club meeting place, an announcement page and an online photo gallery. (pwaldron)
* TD training manual to allow an inexperienced but motivated player to run their own event. (pwaldron)
* Provide guidance/mentorship to new chapters. (hilltopgo, me)
* Create repository of teaching and publicity material on usgo.org to help chapters and teachers. (pwaldron)
* Put some money in a diplomacy slush fund. (Helel)
* Whatever the board decides, publicly announce it and let the membership hold us accountable. (me)
People who feel strongly should volunteer and take charge (i.e., not bad ideas but not organization-wide goals either):
* Hard-copy of e-journal stuff (Kirby, locoron).
Did I miss anything? Is there anything you want to add? I don't think all of this can be a goal at the same time; what do you think is the most important?Other great pwaldron suggestions that aren't above and weren't mentioned in the board meeting. maybe for next year:
Membership services
ii) 'dating website' type interface to allow isolated players to find each other and start chapters
Chapter services
i) simplify method of updating chapter contact information (a common complaint) (might be done already, I need to check)
Tournaments
ii) annual online tournament open to all AGA members
iii) The results of all major AGA tournaments should be posted to usgo.org as a matter of course -- when I left the tournament coordinator position everything was done, but updates are much less common now.
Volunteers
i) a volunteer job board to help recruit and retain talent -- the volunteers I have spoken to after they left have had the universal feeling of being used. It's not a way to build an organization.
Communications
i) create repository of teaching and publicity material on usgo.org to help chapters and teachers
ii) create an asian studies curriculum for elementary school students with go as part of the program -- the Europeans have already done this; the AGA just needs to get the material from them.