Life In 19x19

Well I've just started watching part one of (1 of 2) an interview with Lee Sedol (40-45 mins each). Other than that it seems to be games so far.

Odd that no one is reporting problems. On Windows 7, nothing works. IE9 (32 and 64) both say the video format is not supported. Firefox and Chrome (latest versions) both just have an endless hourglass icon.

quantumf wrote:Odd that no one is reporting problems. On Windows 7, nothing works. IE9 (32 and 64) both say the video format is not supported. Firefox and Chrome (latest versions) both just have an endless hourglass icon.

Flash update?

p2501 wrote:Flash update?

I read that 11.4 is causing problems, so downgraded to 10.3. Doesn't help, tho. Same problem.

quantumf wrote:Odd that no one is reporting problems. On Windows 7, nothing works. IE9 (32 and 64) both say the video format is not supported. Firefox and Chrome (latest versions) both just have an endless hourglass icon.

It's been working for me. Oddly I use it mostly on my tablet which is usually the hardest way to watch flash consistently.

Same here with OS X 10.7.4 and Chrome 22.0.1229.56 beta, I’ve sent David Ormerod of GoGameGuru a mail telling him so.

oren wrote:

quantumf wrote:Odd that no one is reporting problems. On Windows 7, nothing works. IE9 (32 and 64) both say the video format is not supported. Firefox and Chrome (latest versions) both just have an endless hourglass icon.

It's been working for me. Oddly I use it mostly on my tablet which is usually the hardest way to watch flash consistently.

I have the same problem. It doesn't play on Safari, Chrome or Firefox on Mac OS X Lion with the latest Flash update.

It does work on the iPad, which will be an HTML5 video because the iPad doesn't have Flash. So it looks like a Flash issue. I've emailed them about it.

Regarding the pricing, I think there's a reasonable spread of options: live TV without subtitles for $7/month is the cheapest, and probably all I need. If you want more, you can pay for more.

I presume they've set the prices to cover the licensing costs from BadukTV with the volume of customers they expect to get. If more people sign up, it could get cheaper.

Thanks for emailing me guys and hi everyone. I'm sorry that there are problems with the videos

This never came up during beta testing and it may be due to some minor last minute configuration changes we made to add some small features people asked for.

I've rolled back those changes, so for starters, could you please try to watch this video again and let me know if it's now working for you: http://gogameguru.com/baduk-tv-videos/b ... th-lg-cup/

If it's still not working. Please try the following:

1. Refresh the page in your browser and try again
2. Still not working? Clear your browser cache and refresh the page again.
3. If both of those don't work, please clear the cache again, restart your browser and then open the link above again.
4. Visit this page: http://www.macromedia.com/support/docum ... ger06.html and click 'Delete all sites' - then try the video at the link above again.

If none of those things work, then there's some Flash issue I didn't know about or it's possibly an encoding problem. The subbed videos are encoded slightly differently to the other on demand videos.

We encode all videos as H.264 (EDIT: which means you need Flash Player 9.0.28.0 or later to play the videos) with AAC audio in an MP4 container. The high quality version of the video (default) is usually encoded using the high profile for H.264. The low quality (fallback) video uses the baseline or main profile depending on the device.

It's possible, but unlikely, that some older hardware wouldn't be able to play the high quality video. Please make sure you try the lower quality one too, by clicking on the 'HD' button in the top right of the player, and toggling it to off, before clicking play.

I'll load some test videos and get a troubleshooting page up for you guys, please try the steps above and let me know how it goes in the meantime.

Thanks

David,

Just curious, if you already support HTML5 video (obviously since you work on iPad, you must) why is the flash version necessary at all?

Regardless, if flash is necessary for some reason, then it might also be worthwhile to provide a link under the video that allows you to force the HTML5 version. This way if the Flash version isn't working for some reason, people coudl try the HTML5 version

Can you please try the steps above?

I'm happy to continue discussing other things later, but right now I'm trying to fix an urgent problem. A little help would really be appreciated.

gogameguru wrote:Thanks for emailing me guys and hi everyone. I'm sorry that there are problems with the videos

This never came up during beta testing and it may be due to some minor last minute configuration changes we made to add some small features people asked for.

I've rolled back those changes, so for starters, could you please try to watch this video again and let me know if it's now working for you: http://gogameguru.com/baduk-tv-videos/b ... th-lg-cup/

If it's still not working. Please try the following:

1. Refresh the page in your browser and try again
2. Still not working? Clear your browser cache and refresh the page again.
3. If both of those don't work, please clear the cache again, restart your browser and then open the link above again.
4. Visit this page: http://www.macromedia.com/support/docum ... ger06.html and click 'Delete all sites' - then try the video at the link above again.

If none of those things work, then there's some Flash issue I didn't know about or it's possibly an encoding problem. The subbed videos are encoded slightly differently to the other on demand videos.

We encode all videos as H.264 (EDIT: which means you need Flash Player 9.0.28.0 or later to play the videos) with AAC audio in an MP4 container. The high quality version of the video (default) is usually encoded using the high profile for H.264. The low quality (fallback) video uses the baseline or main profile depending on the device.

It's possible, but unlikely, that some older hardware wouldn't be able to play the high quality video. Please make sure you try the lower quality one too, by clicking on the 'HD' button in the top right of the player, and toggling it to off, before clicking play.

I'll load some test videos and get a troubleshooting page up for you guys, please try the steps above and let me know how it goes in the meantime.

Thanks

With Windows 7 and Chrome I just clicked the link and the video was working. I did not have to perform steps.

Thanks badukJr.

For those of you who are still having trouble watching the videos, please have a look at Troubleshooting Baduk TV.

You might also want to try these three test videos:

1. http://gogameguru.com/baduk-tv-videos/b ... st-1-240p/
2. http://gogameguru.com/baduk-tv-videos/b ... st-2-480p/
3. http://gogameguru.com/baduk-tv-videos/b ... st-3-720p/

On each test video page, there's a link to download the video file. If the video doesn't play, you can try downloading the file (right click on the link, save as) to see if you can play this video on your machine using your native media player.

Please let me know how you go, otherwise I can't fix it for you.

gogameguru wrote:Can you please try the steps above?

I'm happy to continue discussing other things later, but right now I'm trying to fix an urgent problem. A little help would really be appreciated.

I plan to later, but im stuck on mobile for a few more hours

The sample video works for me now, but there seems to be a bug related to subtitles. A few sentences will be translated and displayed fine, then what seems like entire minutes can go by with just korean and no translations. Sometimes also the words appear on the screen at a different time than the person is talking. The second problem wouldn't be a big deal if at least everything was translated.

In the sample video at about 11:15 they go to a diagram and start showing some variations. The first time I watched this, I didn't have a single subtitle until past the 12 minute mark. I rewinded the video and all of a sudden a subtitle that showed that wasn't there before. It said something like "normally white's first move is in one of the left corners". But that sentence didn't show up the first time. Then over a minute goes by, and they keep talking, but no subtitles appear. Finally at about 12:05 it says "This variation is not played very frequently". So the two problems are first that it seems maybe not everything is even translated, and second that the subtitles don't always show up even for lines that are translated.