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Re: The connection has timed out

Posted: Mon Apr 08, 2013 9:26 am
by Bantari
Dusk Eagle wrote:I think it's pretty clear there's something wrong with the site that needs a long term fix. These last couple of days have been especially bad, but this thread is evidence that we've been having problems for a while.


I second this motion.

Re: The connection has timed out

Posted: Mon Apr 08, 2013 9:30 am
by Joaz Banbeck
[admin]

I hear you guys.

I'm sorry, but there is nothing that I can do right now. Jordus is the contact point for the hosting company, and he has to be the one to fix this. I've sent messages to him, but have not heard an answer.

When he does finally get in touch, I am going to request - in addition to all the obvious stuff - that he gives my contact info to the hosting company so that I'll be able to handle hosting problems in the future.

JB

PS: Has anyone in Michigan or surrounding areas met him in person? @Kirby: He should be near you.

[/admin]

Re: The connection has timed out

Posted: Mon Apr 08, 2013 11:25 am
by xed_over
Joaz Banbeck wrote:PS: Has anyone in Michigan or surrounding areas met him in person? @Kirby: He should be near you.

Kirby is in Seattle now.

Re: The connection has timed out

Posted: Mon Apr 08, 2013 1:26 pm
by Bonobo
This last time I got
The server does not respond at all.
Try again a bit later.
and just to be sure I visited http://www.downforeveryoneorjustme.com/ ... com/forum/ (yes, that’s the link for trying) and got
It's not just you! http://www.lifein19x19.com looks down from here.


[… minutes later …]

And just when want to submit this, I get the same msg again :cry:

NOW, about 2 hours later, it was no problem to submit.

Re: The connection has timed out

Posted: Mon Apr 08, 2013 2:12 pm
by jts
Thanks for keeping us in the loop, Joaz.

Is anyone archiving this site? Or does anyone have the technical savvy to do so? (I do not.) It would be a shame if the site died and we lost everything.

Re: The connection has timed out

Posted: Mon Apr 08, 2013 8:17 pm
by tj86430
jts wrote:Or does anyone have the technical savvy to do so?

Admins can archive PHPBB forums pretty much by pressing one button in the admin panel, so not much technical expertise is required. That will create an archive on the server, the other thing that needs to be done is downloading it to safety.

I don't know whether someone is doing it or not.

Re: The connection has timed out

Posted: Mon Apr 08, 2013 10:31 pm
by Joaz Banbeck
tj86430 wrote:
jts wrote:Or does anyone have the technical savvy to do so?

Admins can archive PHPBB forums pretty much by pressing one button in the admin panel, so not much technical expertise is required. That will create an archive on the server, the other thing that needs to be done is downloading it to safety.

I don't know whether someone is doing it or not.


[admin]

A go player had the temerity
To play moves of decreasing severity.
Then Joaz was reminded
That backups were behinded,
Now his game is saved for posterity.

[/admin]

Re: The connection has timed out

Posted: Wed Apr 10, 2013 12:02 pm
by Boidhre
I couldn't log in yesterday whenever I tried. Probably had something to do with all that chess spam I was posting.

Re: The connection has timed out

Posted: Wed Apr 10, 2013 1:26 pm
by Joaz Banbeck
Joaz Banbeck wrote:[admin]...Jordus is the contact point for the hosting company, and he has to be the one to fix this. I've sent messages to him...
[/admin]


[admin]

Jordus logged in yesterday and read his PMs, so something should be happening soon.

[/admin]

Re: The connection has timed out

Posted: Wed Apr 10, 2013 1:31 pm
by tj86430
From what I see it looks like the hosting company is having some serious bandwidth issues. When US is asleep, everything works fine, but when it's afternoon/evening in US there are some serious problems.

Perhaps another site in the same server/site hogging all the bandwidth?

Re: The connection has timed out

Posted: Mon Apr 29, 2013 4:25 am
by Claint
I had the problems today between 10AM - 11AM GMT. I tried from Turkey and Germany, same result.

If we are getting Http 503 errors, it is probably not a bandwidth issue. (since the server is able to serve the error at least.) I could not check the HTTP error code in my case since the problem ceased as I began to look into it.

One thing I noticed was that the server would usually serve the last page of a multiple page thread, but would have problems with the previous pages of the same thread. But that is not a statistically verifiable experiment right now.

Oh, also when connecting from Firefox instead of chrome, I got served a 0 byte viewtopic.php file. Your php-mod might also be goofing up or my Firefox might be stupid.

Re: The connection has timed out

Posted: Mon Apr 29, 2013 5:26 am
by Bonobo
Yes, last night it was really bad again :cry:

I had mentioned this odd error message before:
Got java.net.SocketException (Connection reset) [..]


Would anybody please explain what this message means? What does Java have to do with it? Or does “java.net.SocketException” not have anything to do with Java? What is it then?

TIA, Tom

Re: The connection has timed out

Posted: Mon Apr 29, 2013 8:16 am
by xed_over
Bonobo wrote:Yes, last night it was really bad again :cry:

It seems to be bad every weekend. It seems to go in cycles of about 4-5 days ok, then 2-3 days timeout on threads longer than 15 posts. I can hardly read this forum any more, much less contribute.

Bonobo wrote:I had mentioned this odd error message before:
Got java.net.SocketException (Connection reset) [..]


Would anybody please explain what this message means? What does Java have to do with it? Or does “java.net.SocketException” not have anything to do with Java? What is it then?

At first glance, it looks like the backend server is using java to serve up this php forum. Or its at least one link in the chain somewhere between you and the server.

I don't recall seeing any java specific error messages myself, but I do get lots of connection timeout errors on longer threads.

Re: The connection has timed out

Posted: Mon Apr 29, 2013 9:07 am
by daal
Seems worse on some days than others, and sometimes one post won't load but others will, but I don't see a pattern.

Re: The connection has timed out

Posted: Mon Apr 29, 2013 3:04 pm
by Joaz Banbeck
Claint wrote:I had the problems today between 10AM - 11AM GMT. ...


Here in Southern California, I'm on several times per day between 11:00 and 24:00 GMT or later. I haven't seen a slowdown in weeks.