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KGS Account Deactivated due to inactivity

Posted: Tue May 06, 2014 12:51 pm
by Charlie
Is there any way to get my KGS account reactivated? It appears to have been deactivated or expired due to inactivity.

I last logged in last year (2013) and, now, when I try to sign in, it says: "The user name you gave does not exist."

I can still see my old games when I go to the archives and tick the "include expired ... accounts" box and I still have the email address I used and my password.

I am really sad that it has been deactivated because it dates back to when I first started playing Go and is my oldest online account. (Also, I was unaware that KGS killed accounts due to inactivity. NOBODY does that!)

Re: KGS Account Deactivated due to inactivity

Posted: Tue May 06, 2014 12:55 pm
by RBerenguel
You can re-register. My account has expired 6-7 times already and I always just register it again. No problem.

Re: KGS Account Deactivated due to inactivity

Posted: Tue May 06, 2014 12:57 pm
by Charlie
Do you lose your game history when you re-register?

Re: KGS Account Deactivated due to inactivity

Posted: Tue May 06, 2014 12:58 pm
by oren
You can log in with the same name as a guest and register the account.

Re: KGS Account Deactivated due to inactivity

Posted: Tue May 06, 2014 1:03 pm
by Charlie
Sigh... it seems that, yes, your WHOLE ACCOUNT HISTORY is lost when you re-register.

Eight years, friends, hundreds of games... gone.

I really, really hate KGS, today.

Re: KGS Account Deactivated due to inactivity

Posted: Tue May 06, 2014 1:19 pm
by DrStraw
I wouldn't complain too much. It happens to everyone. Those games have not gone - they are still in the archive. They were going to expire from your account after 6 months anyway.

I had one of the oldest accounts on KGS - created the year it was started. That account had a list of the 50 oldest accounts on KGS in its info and it was near the top of the list. But, because of other things I did not log into it for a long time. I could swear it was less than 6 months because I was very careful to log into each of my accounts every few months. But I guess I forgot that one on one occasion.

But, I still have three accounts well over twelve years old, so I guess I should not complain. :)

Re: KGS Account Deactivated due to inactivity

Posted: Tue May 06, 2014 2:54 pm
by yoyoma
To see your old games, go to the kgs game archives and use the include expired and guest accounts option.

Re: KGS Account Deactivated due to inactivity

Posted: Tue May 06, 2014 5:42 pm
by Nyanjilla
Charlie wrote:Is there any way to get my KGS account reactivated? It appears to have been deactivated or expired due to inactivity.

I last logged in last year (2013) and, now, when I try to sign in, it says: "The user name you gave does not exist."

I can still see my old games when I go to the archives and tick the "include expired ... accounts" box and I still have the email address I used and my password.

I am really sad that it has been deactivated because it dates back to when I first started playing Go and is my oldest online account. (Also, I was unaware that KGS killed accounts due to inactivity. NOBODY does that!)


I'm sorry but yes, accounts do expire after about six months of inactivity (it's actually 180 days plus a few days before the housekeeping routine sweeps out the database). Or two years if the account has ever had KGS+.

This is to keep the size of the database within manageable limits. Otherwise it would expand to a ridiculous size to hold all those unused accounts. Six months seems a reasonable period of time, surely? And yes, many online systems do something similar.

But if the name hasn't been taken by someone else, you can reregister it and your previous games will still be linked to it.

I do feel your pain, though, because my oldest account got accidentally forgotten about. It wasn't quite as old as DrStraw's, but was pretty old. *sob* And it was a cute name too, that someone else has now registered.

Re: KGS Account Deactivated due to inactivity

Posted: Tue May 06, 2014 8:26 pm
by Abyssinica
Charlie wrote:Sigh... it seems that, yes, your WHOLE ACCOUNT HISTORY is lost when you re-register.

Eight years, friends, hundreds of games... gone.

I really, really hate KGS, today.


Image

Re: KGS Account Deactivated due to inactivity

Posted: Sat May 10, 2014 5:55 am
by ilyo
With a little effort in the archives you should be able to find the names of your old friends on KGS, it's what I do whenever I need to remember a name after a deactivation (which has happened to me more times than I wish to recall)

Re: KGS Account Deactivated due to inactivity

Posted: Mon May 12, 2014 8:10 am
by arndt
Even if the account hadn't disappeared after eight years, the last seven and a half years of games were already gone from the account's game list anyway, so what you lost now is the info and the picture, and perhaps the name itself, if someone took it.

(Of course, one can argue that games should not disappear from the game list.)

Re: KGS Account Deactivated due to inactivity

Posted: Mon Jun 09, 2014 6:23 am
by Drew
Nyanjilla wrote:This is to keep the size of the database within manageable limits. Otherwise it would expand to a ridiculous size to hold all those unused accounts. Six months seems a reasonable period of time, surely? And yes, many online systems do something similar.


This is the first I've heard of user accounts that don't require a paid subscription expiring. So at least in the bits of the web I frequent KGS is an exception, not part of many sites with similar management styles.

I'm very curious how many accounts KGS is dealing with? And the hardware behind it? I'm having trouble imagining this truly being taxing on any server more modern than a potato.

Re: KGS Account Deactivated due to inactivity

Posted: Mon Jun 09, 2014 6:44 am
by RBerenguel
Drew wrote:
Nyanjilla wrote:This is to keep the size of the database within manageable limits. Otherwise it would expand to a ridiculous size to hold all those unused accounts. Six months seems a reasonable period of time, surely? And yes, many online systems do something similar.


This is the first I've heard of user accounts that don't require a paid subscription expiring. So at least in the bits of the web I frequent KGS is an exception, not part of many sites with similar management styles.

I'm very curious how many accounts KGS is dealing with? And the hardware behind it? I'm having trouble imagining this truly being taxing on any server more modern than a potato.

Not sure what you usually use. Gmail accounts expire in around 9 months of inactivity. Hotmail accounts used to expire after 6 months. Twitter after 6 months.

Having a huge table for user ids that is 99% useless will be eventually taxing for any hardware, no matter how powerful.

Re: KGS Account Deactivated due to inactivity

Posted: Mon Jun 09, 2014 3:39 pm
by Drew
RBerenguel wrote:
Drew wrote:
Nyanjilla wrote:This is to keep...


This is the first I've heard...

Not sure what you usually use. Gmail accounts expire in around 9 months of inactivity. Hotmail accounts used to expire after 6 months. Twitter after 6 months.

Having a huge table for user ids that is 99% useless will be eventually taxing for any hardware, no matter how powerful.


Using Google, Microsoft, and Twitter as examples is equivalent to using NASA to defend the quality of American cars. The difference in scale and requirements is so vast as to render the analogy wholly useless.

Re: KGS Account Deactivated due to inactivity

Posted: Mon Jun 09, 2014 3:49 pm
by oren
Drew wrote:Using Google, Microsoft, and Twitter as examples is equivalent to using NASA to defend the quality of American cars. The difference in scale and requirements is so vast as to render the analogy wholly useless.


How about just a preference? I like that the accounts timeout. That way common names that people want can be used more often if people just quit go and the server. There are names I've wanted on other places that no one has used for 10 years.