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Kaya issues

Posted: Mon Aug 06, 2012 1:19 pm
by Nathan
Kaya seems to be working well for most people, however I have had trouble with the server and was wondering if anyone else was experiencing similar problems.

When I log in I do not see any game list or user list, and the chat box does not update automatically. I can receive messages and type chat, I just have to reload the page to see what I say. The sandbox feature also works.

I have had the same experience on internet explorer, chrome, and firefox.


I would upload a screenshot but I am not sure how to display an img file.

Thanks

Nathan

Re: Kaya issues

Posted: Mon Aug 06, 2012 1:35 pm
by Redundant
I had a similar issue when using an antivirus (Avast) that actively scanned web traffic. Maybe that's the issue?

Re: Kaya issues

Posted: Mon Aug 06, 2012 4:57 pm
by Kaya.gs
Nathan wrote:Kaya seems to be working well for most people, however I have had trouble with the server and was wondering if anyone else was experiencing similar problems.

When I log in I do not see any game list or user list, and the chat box does not update automatically. I can receive messages and type chat, I just have to reload the page to see what I say. The sandbox feature also works.

I have had the same experience on internet explorer, chrome, and firefox.


I would upload a screenshot but I am not sure how to display an img file.

Thanks

Nathan


As it is in the FAQ, these are classical symptoms of not being connected. When you log in, what does it say in the bottom right part of the page ?

There could be a number of things preventing your connection. Usually its a browser version, but if you tried several browsers (unless they are all old versions) there is something else.

Some antiviruses/firewalls sometimes conflict. If you use one, try disabling it momentarily to check if that could be the issue.

Re: Kaya issues

Posted: Mon Aug 06, 2012 7:19 pm
by Nathan
Sorry I missed the FAQ section. The status bar shows it is not connected.

I am still having trouble though, I do not use any anti ad/anti virus software.

And i tried it with a fresh install of firefox, chrome, and ie.

My internet connection is a 4G connection to an air card through AT&T.

Does anyone else use an aircard and have Kaya work well?

I am out of ideas of things to try :scratch: Any other ideas that I am missing?

Thanks for your help!

Re: Kaya issues

Posted: Mon Aug 06, 2012 7:27 pm
by Kaya.gs
Nathan wrote:Sorry I missed the FAQ section. The status bar shows it is not connected.

I am still having trouble though, I do not use any anti ad/anti virus software.

And i tried it with a fresh install of firefox, chrome, and ie.

My internet connection is a 4G connection to an air card through AT&T.

Does anyone else use an aircard and have Kaya work well?

I am out of ideas of things to try :scratch: Any other ideas that I am missing?

Thanks for your help!


Thanks for your persistence! i honestly dont know what could be causing issues with your connection. I will investigate it a bit tomorrow and try to find out something.

in the mean time, can you try the same device on another connection ? Like Wifi?

Re: Kaya issues

Posted: Mon Aug 06, 2012 7:54 pm
by Nathan
Ok it works on my linux computer over wifi, however my main computer the wifi is broken, so I am not sure if it is the computer or the connection, but ill try and figure it out.

Great job on the site and thanks for the responses!

Re: Kaya issues

Posted: Tue Aug 07, 2012 4:13 pm
by speedchase
I don't know if this is related, but I have similar issues when using a cell phone, or wireless generated by a cell phone.

Re: Kaya issues

Posted: Fri Aug 10, 2012 5:43 am
by C. Blue
Try a different browser and/or browser version, happened to me on an older version of Opera and on Luakit and Midori for example, while Opera 12.01, Firefox and Chromium on the same system had no trouble.

Re: Kaya issues

Posted: Wed Aug 22, 2012 4:07 am
by Bonobo
Anybody else can’t get into Kaya beta? (as of 2012-08-22, 11:07 Kaya time)

I just get the green background and the grey panels, but the latter are empty, i.e. no user list, no chat <sniff> and no games list. “Play”, “Hot”, “Friends”, “Everything” and “Widgets” buttons are visible but dysfunctional (for me). Inbox & Profile are OK and accessible.

I miss you, Kaya ;-)

Re: Kaya issues

Posted: Wed Aug 22, 2012 4:12 am
by daal
Yep. Broken here too.

Re: Kaya issues

Posted: Wed Aug 22, 2012 4:20 am
by Bonobo
<sniff> :cry:

Re: Kaya issues

Posted: Wed Aug 22, 2012 4:29 am
by Xa17u
09:28 Kaya Time actually

Re: Kaya issues

Posted: Wed Aug 22, 2012 4:40 am
by Bonobo
Well, I just posted the Kaya time I saw on the beta.kaya.gs page

Re: Kaya issues

Posted: Wed Aug 22, 2012 5:20 am
by Xa17u
I mean that's when it exactly happened, so that conan can track down what caused it or something.

Re: Kaya issues

Posted: Wed Aug 22, 2012 5:32 am
by sefo
Same here, it happened during one of my games.

Hope it's not a big issue. Kaya has been working excellently for me.
I've been experiencing huge lag on kgs recently while I could play on kaya and download at the same time!