How to get account reopened

Matti · Post by **Matti** » Tue Nov 17, 2015 2:08 am

I had Caps lock on when typing my password and managed to make too many wrong attempts before realising the case. I was puzzled how to get my account reopened, because I hadn't forgot the password.

Post by **Jordus** » Tue Nov 17, 2015 7:25 am

After too many wrong login attempts you will be prompted with a captcha or question that has to be answered before it will accept your login. I would give logging in another try. If it still doesn't work try the password reset tool.

Matti · Post by **Matti** » Wed Nov 18, 2015 7:25 am

Jordus wrote:After too many wrong login attempts you will be prompted with a captcha or question that has to be answered before it will accept your login. I would give logging in another try. If it still doesn't work try the password reset tool.

Ok. I tried to look, but I didn't spot the captcha.

Post by **Jordus** » Wed Nov 18, 2015 2:59 pm

If you email me from the registered email account I can reset your password manually and see if we can get you in.

Matti · Post by **Matti** » Fri Nov 20, 2015 1:49 am

Jordus wrote:If you email me from the registered email account I can reset your password manually and see if we can get you in.

I have to confess that I had clicked the "I forgot my password" even when I remembered it, got a new password and logged in with that one.

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How to get account reopened

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